Why aren't my brands shoes loading on the Shoe Shelf Builder?

Your brands shoes should load on the main page of the Shoe Shelf Builder tool. If you do not see all the brand shoes you expect loaded, try one of the following options:

  1. Click "Refresh Data"
  2. Ensure your profile is complete. This means adding all your foot type information: width, arch-type, preferred scale and size.
  3. Ensure a updated Product Feed containing all new models has been made available to your ShoeSize.Me Customer Success Team. If ShoeSize.Me has not received the new models in the product feed, they will not appear in the Shoe Shelf Builder.

Need help? Contact us at support@shoesize.me